What is Whistle Blowing?

The term “whistleblowing” can be defined as raising a concern about a wrong doing within an organization. The concern must be a genuine concern about a crime, criminal offence, miscarriage of justice, dangers to health and safety of the environment etc.

Report an incident

In line with National Pension Commission (PenCom) Whistleblowing Guidelines and global business practice, kindly report suspected improper activities or misconduct by our Staff, Management Business Partners and Vendors. You do not necessarily need to disclose your identity. If you have experienced any improper activity such as unethical practices, gross misconduct, incompetence or inefficiency, please report by clicking on the link below to enable us to investigate and address your concerns.

This whistle blowing report does not cover private grievances, which may include individual employment matters such as performance evaluation and discriminatory work assignment. This may be forwarded to the Human Capital Management Division of the Company at This email address is being protected from spambots. You need JavaScript enabled to view it.

You can also blow the whistle by calling the dedicated ethics line 01-2713953 or send an e-mail to This email address is being protected from spambots. You need JavaScript enabled to view it..

A whistle blower can also send an email to any of the following email addresses:

  1. This email address is being protected from spambots. You need JavaScript enabled to view it.

  2. This email address is being protected from spambots. You need JavaScript enabled to view it.

  3. This email address is being protected from spambots. You need JavaScript enabled to view it.

The Company shall use its best efforts to protect the identity and person of the whistle-blower against victimization or retaliation that may arise as a result of this report”.

Please click the link below and fill the form. Let us know (Your confidentiality wishes shall be fully respected): Whistle Blowing Incident Report Form

How to protect yourself

Do you suspect that you have been the victim of fraud - or have you noticed any suspicious transactions on your account?

You can report this to us by calling 01-2713953 (Monday through Friday 8am - 5pm)

Received a suspicious email that claims to be from us?

Fraudsters often send random emails pretending to be from other companies.

If you have received a fraudulent or suspicious email, please forward the e-mail to This email address is being protected from spambots. You need JavaScript enabled to view it.

 

 

 

Access More